Terms & Conditions

1. Agreement to Terms

Welcome to Banomala. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

These Terms apply to all visitors, users, and customers of Banomala.

2. Definitions

• "Website" refers to Banomala accessible at our domain
• "Services" refers to all products, services, and features offered through our website
• "User," "You," "Your" refers to the individual accessing our website
• "We," "Us," "Our" refers to Banomala
• "Products" refers to items available for purchase on our website
• "Order" refers to a request to purchase products from our website

3. Account Registration

3.1 Account Creation

To place orders, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Account Eligibility

You must be at least 18 years old to create an account and make purchases. By creating an account, you represent that you meet this age requirement.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

4. Products and Pricing

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors may vary slightly due to screen settings
• Product dimensions are approximate
• We reserve the right to correct any errors in product information

4.2 Pricing

• All prices are displayed in Bangladeshi Taka (BDT/৳)
• Prices are subject to change without notice
• Promotional prices are valid for the specified period only
• We reserve the right to cancel orders with pricing errors

4.3 Product Availability

Product availability is subject to stock levels. We reserve the right to limit quantities or discontinue products without notice.

5. Orders and Payment

5.1 Order Placement

By placing an order, you agree that:

• You are authorized to use the payment method provided
• All information provided is accurate
• You accept the total price including shipping

5.2 Order Confirmation

An order confirmation email does not constitute acceptance. We reserve the right to accept or decline orders at our discretion.

5.3 Payment Methods

We accept the following payment methods:

• Cash on Delivery (COD): Pay when you receive your order
• bKash: Mobile banking payment
• Nagad: Mobile banking payment

5.4 Payment Verification

For mobile banking payments, orders will be processed after transaction verification. Provide accurate transaction IDs to avoid delays.

6. Shipping and Delivery

6.1 Delivery Areas

We currently deliver throughout Bangladesh. Delivery times are estimates and may vary due to unforeseen circumstances.

6.2 Delivery Responsibility

You are responsible for:

• Providing accurate delivery address and contact information
• Being available to receive the delivery
• Inspecting products upon delivery

7. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and photographs
• Website design and layout
• Software and code

is the property of Banomala and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

9. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Engage in fraudulent transactions
• Harass or abuse our staff or other users
• Use automated systems to access our website

10. Limitation of Liability

Banomala shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Damages resulting from unauthorized access
• Service interruptions or errors
• Third-party actions or content

Our total liability shall not exceed the amount paid for the specific product or service in question.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms, please contact us: